Fraudulent Charges Appearing On More And More Phone Bills

According to federal prosecutors, they are finding more and more telephone bills that contain fraudulent charges in a practice that they label as "cramming." "Cramming" involves placing unauthorized, misleading or deceptive charges on a telephone bill.

Submitted by Steven Meyerowitz
Thu, 02/23/2012 - 11:18am
Financial Fund Law

Federal prosecutors say that they are finding more and more telephone bills that contain fraudulent charges in a practice known as “cramming.” This kind of financial fraud involves the practice of placing unauthorized, misleading or deceptive charges on a telephone bill. Those engaged in this type of financial fraud tend to keep crammed charges small, to increase the likelihood that people will pay their bills without noticing the false charges. They do this on both consumer and business telephone bills, on landline and wireless bills.

According to the DOJ, crammed charges may appear on any page of a telephone bill, so prosecutors say that people should carefully review bills on a monthly basis. Anyone who sees unfamiliar or suspicious charges on a telephone bill should contact tell their telephone company of the cramming and instruct the company to remove the false charge and give a credit for false charges on any previous bills.

Many telephone companies will, upon request, exclude third-party billing from a customer’s telephone bill. Doing so may prevent crammed charges from appearing on telephone bills in the future.

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